Your order will ship the same day it’s placed if it’s before 2:00 pm CST. If after 2:00 pm, the order will ship the next business day. We do not ship on weekends or holidays. We send a shipping confirmation email to each customer.

If you live within the United States, your order will typically be delivered in 2-3 business days. If you live outside of the United States, your order can take anywhere from 1-6 weeks depending on your location and the customs process. We do have dealers outside of the United States which can make your delivery process quicker. Click here  to view our dealer locator page and find one near you.

The thermistor probes and cables that come with the FireBoard are rated from 0°F to 572°F (-18° to 300°C). We also offer RTD versions of our probes that are rated from -58°F to 716°F (-50° to 380°C). Learn more about our probes here.

The FireBoard unit itself is rated to 140°F (60°C); according to our laboratory testing, we believe the device should withstand temperatures in excess of this rating. Despite those tests, certain components used within the FireBoard are only rated up to 140°F (60°C).

Absolutely! The thermistor temperature probes are rated up to 572°F, which should be satisfactory for most cooks on a grill. Temperatures inside of some grills may exceed the probe ratings, especially over a direct flame, so please use caution as you approach those higher temperatures.

The FireBoard should take between 4-6 hours to charge. The charging and power behavior of the FBX11 is similar to a cell phone, where the device can be powered from USB and also recharge at the same time. The device will automatically turn on when it is plugged into USB Power.

The FireBoard’s Li-Ion rechargeable battery should last approximately 24hours.

The FireBoard unit itself is not weather resistant; while it does perform well in many conditions, if you anticipate rain or heavy moisture we recommend the FireBoard Case.

Yes, the ambient probes have an identical plug (2.5mm audio plug) on the end, so you can mix and match ambient/food probes however you would like.

Standard Food probe (SF311):
length = 5” straight section + 90° bend
collar diameter = 7/16″ (10.5mm)
diameter (probe itself) = 1/8” (4mm)

Standard Non-Threaded Ambient probe (SANT311):
length = 2 1/4”
diameter (probe itself) = 1/8” (4mm)
diameter including strain relief = 1/4″ (6mm)

Threaded Ambient probe (SA311):
length = 2 1/4”
diameter (probe itself) = 1/8” (4mm)
threading = 1/4” BSP fitting (note the threaded section is 1/2” in true diameter)
(matching hex nuts for 1/4″ BSP fitting are available here)

Smoker Ambient Probe (SS311):
(this fits standard Dial / Gauge thermometers such as this Tel-Tru)
length = 2 1/4”
diameter (probe itself) = 1/8” (4mm)
threading = 1/2” NTP fitting (note the threaded section is approx 27/32″ in true diameter)

Note: all probe plugs are 5/16″ (7.5mm) in diameter at their widest section

They are 6′ in length. We also have probe extensions  available, which add another 6′.