Every FireBoard is calibrated prior to shipping – but if you’re in need of an official certificate of calibration for regulation or compliance purposes, we offer this certification. Your FireBoard will be sent to a professional calibration laboratory and verified against a NIST traceable calibration device.
Please allow several days for this process.
An official certificate of calibration for your FireBoard. Please allow several days for calibration and processing prior to shipping. (The FireBoard 2 Pro and FireBoard Spark come with a Calibration Certificate upon initial purchase)
At FireBoard Labs, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales questions, please contact us. However, if you feel your purchase is defective or not the best fit for you, we want to make things right.
- You have 30 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from FireBoard.com are eligible.
- Please ensure that the item you are returning is repackaged in like-new condition with all accessories/components.
Return Shipping Instructions
All returns should be sent to:
501 Charlotte St
Kansas City, MO 64106
Please write your RMA number on the return packaging.
For more information, view our full Refunds & Returns information.